Shipping Policy

For fast and reliable shipping choose our $12.95 UPS Ground option at checkout. USPS standard shipping is $7.95.

P.O. Boxes cannot be shipped UPS. These orders will be sent out USPS.

Orders cannot be canceled or changed after being placed.

Please note that on major drops or sales the ship time may take longer due to the influx of orders. Thank you for your patience and understanding. 

 Shipping Policy

If your package is lost in transit please email us at info@shopsilvs.com so we can file a claim for the package. Once the investigation is complete and your package cannot be located we will reship your items and if they are not available we will refund you for your order. USPS mail must be in transit for 15 days before we can file a claim for the missing package.

**Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding your package. 

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 

USPS : 1-800-275-8777

UPS : 1-800-742-5877


We do not ship out orders on Saturday or Sunday.
 
Shop Silvs is a small business and many of our items are in limited quantities, so we may occasionally sell out of an item. If this happens, we will notify you via email.